Last updated: December 2025
Bubble Tea Australia ("we," "our," or "us") operates the website bubble-tea.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
We may collect information you voluntarily provide when you:
- Fill out our contact form (name, email address, message content)
- Subscribe to our newsletter (email address)
- Leave comments on our blog posts (name, email, comment content)
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect for various purposes, including:
- Responding to your inquiries and providing customer support
- Sending newsletters and promotional communications (only with your consent)
- Analysing website usage to improve our content and user experience
- Maintaining the security and integrity of our website
- Complying with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences or filling out forms.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
Advertising and Affiliate Cookies
As an Amazon Associate, we use affiliate links that may set cookies to track referrals. When you click on an Amazon affiliate link on our site, Amazon may place cookies on your device to attribute any subsequent purchases to our site. This does not affect the price you pay for products.
Third-Party Services
Our website may contain links to third-party websites and services, including Amazon Australia. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Amazon Associates Program
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. As an Amazon Associate, we earn from qualifying purchases. Amazon may collect information through affiliate links as described in their Privacy Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years unless you request earlier deletion.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988 and Australian Privacy Principles (APPs), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@bubble-tea.com.au
- Contact form: bubble-tea.com.au/contact
Complaints
If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us first. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.